Our Guarantee

At DESIGNER DIRECT we have a commitment to quality products & authenticity. We don’t sell fakes. Never have. Never will. We guarantee it. New Zealand Customs also do a great job protecting us from fakes, by detecting & destroying fake products. 

 

No.

 

Perfume is a perishable product. Like wine, it’s damaged by light & extremes of temperature. As the vast majority of perfume trading takes place in New York, many perfume discounters take the cheapest option when importing to New Zealand, which is of course, sea-freight. It’s four weeks from New York to Auckland by sea & COVID related delays mean quite a bit of time on the docks. Even with no delays, they’re in metal containers, at sea for a month – they get hot. 

 

At DESIGNER DIRECT we fly our fragrance. It comes directly from our suppliers’ climate controlled warehousing, to our climate controlled stores, ensuring that the product you buy is exactly as the designer intended. Heat damaged fragrance (we call it ‘Baked’) has its life shortened dramatically. Colour change is the first indicator – they’re darker. The second thing to change is the smell. It’s comparable to a ‘turned’ chardonnay – smelling more like sherry than wine.

 

Higher end Department Stores look after their product, as we do. But we do beat them up on price. 

Discerning shoppers know the difference. 

 

Some perfume discounters deal in Store Returns. They’re genuine & cheap but one never knows how they’ve been stored or transported. If they’ve spent the last year sitting in the window of a K- Mart in sunny Texas, they’re not going to be in tip-top condition. Many on-line discounters, even those with .co.nz in their address, are in fact based off shore. When you buy from us, you know you’re getting top-grade merchandise that has been cared for, every step of the way. 

 

Shop with confidence at DESIGNER DIRECT. We stake our reputation on it, with every bottle we sell.